Privacy policy

H&F Property Group Pty Ltd understands the importance of your personal privacy. Therefore, we have created this Australian Privacy Policy so that you know how we use and disclose your information when you make it available to us under Australia’s consumer laws. The Australian Privacy Policy below discloses our practices regarding information collection and usage website located at https://hfproperty.com.au, the related mobile website, and the mobile application (collectively, the “Websites”) and the service provided thereon (the “Service”).

By using or accessing the Websites and the Service, you signify your agreement to be bound by this Australian Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPATE IN OUR SERVICES.

Key aspects of our privacy practices described in this Privacy Policy include the following explanations:

  • The information we collect and why we collect it;

  • How we use that information;

  • How we share information; and

  • The choices we offer.

Personally Identifiable Information That We Collect

We may ask you for, or you may voluntarily submit, personally identifiable information when you are using the Service. The personally identifiable information which you may provide to us could include, but is not limited to:

  • Your name

  • Your contact information (including, without limitation, address and email address)

  • Your IP address

  • Other personal information.

Non-Personal Or Aggregate Information That We Collect

When you access our Service, we may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data.

We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual.

We may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third-party sources and develop aggregate information by anonymizing previously collected personally identifiable information.

It is possible at times when collecting non-personally identifiable information through automatic means that we may unintentionally collect or receive personally identifiable information that is mixed in with the non-personally identifiable information. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal information, please notify us at daniel@hfproperty.com.au.

Information Usage

We will only use your personally identifiable information as described below, unless you have specifically consented to another type of use, either at the time the personally identifiable information is collected from you or through some other form of consent from you or notification to you:

  • We may share your personally identifiable information collected in connection with providing the Service.

  • We may use your personally identifiable information to respond to your inquiries or requests.

  • We may use your personally identifiable information to send you emails from time to time about our services, but we will not provide your personally identifiable information to third parties for them to contact you directly unless permitted by this Privacy Policy or you provide your consent.

  • We may share your personally identifiable information with third parties (“Third Party Vendors”) to further the purpose for which you provided such information to us (e.g., with HubSpot for sending emails).

  • We may disclose personally identifiable information as required by Australian law or legal process.

  • We may disclose personally identifiable information to investigate suspected fraud or violations of law.

  • We may transfer your personally identifiable information in connection with a sale or merger of North Helm or the division responsible for the services associated with your information.

  • We may share your personally identifiable information with an affiliate of North Helm in the same corporate family, provided their privacy practices are similar.

Non-personal or aggregate information may be used for any purposes permitted by Australian law and may be shared with any number of parties as long as it does not identify you.

Cookies and Similar Technologies

We use cookies and similar items (such as clear gifs, web beacons, tags, etc.) on our Service to customize your visit and enhance your interaction.

Advertisers and business partners may also set cookies on your computer when you use our Service.
You may stop or restrict cookies through your browser settings.

If you delete or block cookies, parts of the Service may not function properly.

Analytics and Conversion Tracking

We may use analytics services that use cookies, javascript and similar technologies to analyze how users use the Service. The information generated (including IP address or truncated IP address) is transmitted to and stored by analytics providers.

We may collect information about your device, browser type, pages viewed, dates/times of visits, links clicked, and other browsing behavior.

We use Google Analytics and similar services.

Automatically Collected Information

When accessing the Service or opening our HTML emails, we may automatically record information about your system via cookies or tracking technologies, including:

  • IP address

  • User ID

  • Device type

  • Browser

  • Referring/exit pages

  • Platform type

  • Software version

  • Time spent on pages

  • Clicks and interactions

Some of this may be considered personally identifiable information under your local law.

Security

We use reasonable physical, electronic, and managerial procedures to safeguard the information we collect.
However, due to the nature of the Internet, we cannot guarantee complete protection from unauthorized access.

Only authorized personnel may access your data.

More information: https://www.oaic.gov.au/privacy-law/privacy-act/

Your Disclosures in Blogs and Social Media

Any information you voluntarily post publicly may be viewed by others without restrictions.

If you log in or connect via Facebook or Twitter, we may share your information and activity with those services and third parties.

Protection for Children

We do not knowingly collect information from children under 13.
If collected without parental consent, we will delete it.

Other Services

We may provide links to third-party services.
We are not responsible for their privacy practices.

Changes to this Privacy Policy

We may change this Policy at any time.
If changes materially affect how we handle personal information, we will notify you and provide an opt-out opportunity.

Continued use of the Service after updates signifies acceptance.

Opt-Out Process

You may unsubscribe by clicking the “unsubscribe” link in our emails.
We will process requests in a reasonable timeframe.

Communications

By providing your contact information, you consent to receive communications from us.
By providing your phone number, you consent to phone calls and SMS messages (standard charges may apply).

Any material you send us may be used by us for any purpose, including reproduction, disclosure, publication, or development of products/services.

No Rights of Third Parties

This Policy does not create rights enforceable by third parties.

Site Terms of Use

Your use of the Service is subject to the Terms of Use at:
https://hfproperty.com.au.com.au/terms-of-use

If you do not agree, you may not use the Service.

Servers

Our servers are maintained in Australia.
By using the Service, you consent to the export and storage of your personal information in Australia and its potential access by Australian courts or law enforcement.

Governing Law

This Privacy Policy is governed by the laws of the State of Queensland, Australia.
You consent to jurisdiction in Queensland courts.

Contact

For privacy inquiries:
daniel@hfproperty.com.au

Effective Date

This Privacy Policy was last updated on 8 May 2020.